Sr. NetSuite System Administrator

Job Locations US-Remote
Posted Date 2 months ago(10/5/2022 9:21 AM)
Job ID
# of Openings
Technology & AI

Job Type



Hi, we’re SmileDirectClub, and we’re big believers that everyone should have access to a smile they love. We also believe that you deserve a job you’ll love. At SmileDirectClub, you’ll help people change their lives – and in doing so, change your own.  


We believe it takes someone special to make a difference, and that what we do positively affects the way people see and share themselves. There’s a reward in knowing you’re bringing about change for the better, and that your personal experience helps you create the best experience for others. That’s why we value our Team Members as much as our Club Members. We believe there’s a piece of us in every smile we make. And that great companies are built person by person. Here’s how:


Winning as a Team. Mentoring you forward works – because when you win, we all do. 


Balancing for stability. Your physical, mental and emotional well-being matter. 


Encouraging the real you. Bring your true self to work – so you can do your best work and feel your best with us every day.  


Let’s make smiles happen – starting with yours.  


We're searching for a Sr. NetSuite System Administrator, reporting to the Sr. Director, Finance Systems with solid understanding of all facets of the NetSuite Platform. You will be given areas of ownership within the NetSuite ecosystem to support internal clients.



  • Manage daily support and maintenance tasks
  • Manage all support requests and users’ administrative needs and provide training as necessary
  • Design and maintain fields, views, reports, dashboards, campaigns and other NetSuite objects and functions as needed
  • Design and manage data integration between NetSuite and other Direct Partner applications, and external applications
  • Identify opportunities for application optimization, integration, redesign, or development
  • Maintain security including sharing rules and security levels
  • Maintain system documentation and NetSuite policies and procedures
  • Manage and document ongoing NetSuite customization and integration projects
  • Make recommendations to management & internal business users regarding implementations as appropriate
  • Be the subject matter expert on NetSuite for business users
  • Lead an agile team for a finance workstream (O2C, P2P, R2R) to enable configuration related tasks to support new development work on the NetSuite and NetSuite Partners platform.  Examples of this include script flows, process builders, validation rules, field, and object creation etc. Partner with PM’s and other cross functional leaders.
  • Responsible for managing business relationships across multiple stakeholders via executive level communication and regular updates
  • Leader of functional area including team members for workstream
  • Product owner for workstream including responsibility for managing vendor relationship
  • Ability to work with development teams in coordination with NetSuite Architects



  • 4-year degree in Accounting, Finance, or Business
  • 2 Year Degree in Computer Information Systems (Not Required)
  • 4-6 Years of NetSuite Admin experience
  • Strong NetSuite Configuration, Data Object Management and Data Integrity skills required
  • Strong reporting background using standard NetSuite functionality
  • Experience of Custom Records, Integrations, and Modules in NetSuite

Benefits of Joining the Club

  • Medical, Dental, Vision insurance including Domestic Partner coverage and company funded HSA
  • Unlimited/Flexible Time Off for Full-Time salaried employees
  • Work from home flexibility and fully remote work culture
  • Eligibility for RSU Equity Grant Package
  • Commitment to diversity, equity and inclusion initiatives, including one Flexible Holiday offered per year for team members to take time to celebrate key holidays
  • Tuition Reimbursement
  • Paid Parental Leave 
  • 401k with company match and financial planning resources
  • TMSPP (Team Member Stock Purchase Program)
  • Generous Aligner & Oral Care Discount and annual allowance for Friends & Family
  • SmileWell wellness program focused on a holistic health approach, including no-cost Team Member Assistance Program offering free mental health and other various services
  • Discounted Pet Insurance
  • Commuter Benefits
  • Collaborative work environment and positive culture including work/life balance initiatives
  • Opportunities to grow within a fast-paced, innovative company   

Company Profile

SmileDirectClub created the first end-to-end solution for your smile. An estimated 85% of people could benefit from orthodontic care, yet only 1% receive it each year with convenience and cost being the biggest issue. SmileDirectClub exists to help bridge that gap. 

Since our founding in 2014, SmileDirectClub has helped more than 1.8 million people transform their smiles through our pioneering telehealth platform for orthodontia. We’re an international oral care leader, with hundreds of SmileShops, a nationwide network of hundreds of affiliated state-licensed dentists and orthodontists and Partner Network offices across all 50 states, and thousands of Team Members across the globe. 



SmileDirectClub is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, disability, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender or gender identity, age, veteran status, or other applicable legally protected characteristics. SmileDirectClub is committed to providing reasonable accommodation for candidates with disabilities in our recruiting process. If you need any assistance or accommodation due to a disability, please let us know at Internal Team Members may contact the Benefits team for reasonable accommodation requests.



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