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We’re SmileDirectClub, and we believe everyone deserves a smile they’ll love. We also believe that you deserve a job you’ll love. Good thing you found us, and we found you. At SmileDirectClub, we’re all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So we’re spreading smiles and positivity all over the country.
It’s no small task. That’s why we’re looking for energetic, passionate, and confident team members who can help turn frowns into life-changing grins. Are you up for it?
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We’re SmileDirectClub, and we believe everyone deserves a smile they’ll love. We also believe that you deserve a job you’ll love. Good thing you found us, and we found you. At SmileDirectClub, we’re all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So we’re spreading smiles and positivity all over the country.
It’s no small task. That’s why we’re looking for energetic, passionate, and confident team members who can help turn frowns into life-changing grins. Are you up for it?
A Training and Quality Team Captain has the responsibility to execute all the training and quality initiatives within the Contact Center, ensuring to support business objectives through the management of their team’s KPIs. Support and develop both team members.
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We’re SmileDirectClub, and we believe everyone deserves a smile they’ll love. We also believe that you deserve a job you’ll love. Good thing you found us, and we found you. At SmileDirectClub, we’re all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So we’re spreading smiles and positivity all over the country.
It’s no small task. That’s why we’re looking for energetic, passionate, and confident team members who can help turn frowns into life-changing grins. Are you up for it?
SmileDirectClub is hiring Product Managers to help guide the process of enhancing or developing new features for the product. You will define the Product Roadmap and refine its Features by investigating customer and internal stakeholder requirements, understanding existing and potentially new value-added capabilities, and outlining the correct strategy for implementation. Key for this role is to communicate effectively with the business owners and engineering staff to triangulate market/business needs with technical realities. The Product Manager will be directly responsible for driving the agile process by participating in daily scrums, writing and explaining requirements, and providing status updates to the VP and other senior leaders. This role must also interact productively with cross-functional departments as well as understand and communicate out any dependencies on those departments.
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We’re SmileDirectClub, and we believe everyone deserves a smile they’ll love. We also believe that you deserve a job you’ll love. Good thing you found us, and we found you. At SmileDirectClub, we’re all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So we’re spreading smiles and positivity all over the country.
It’s no small task. That’s why we’re looking for energetic, passionate, and confident team members who can help turn frowns into life-changing grins. Are you up for it?
Description
This position is responsible for managing and make sure the accomplishment of the compensation and payment policy and the proper administration and effectiveness of the benefits program of the company
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Description
Positive energy individual who possess the desire & skills to deliver exceptional customer service through phone, chat, social media, SMS & email. Needs to be driven, adaptable and a team player.
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We’re SmileDirectClub, and we believe everyone deserves a smile they’ll love. We also believe that you deserve a job you’ll love. Good thing you found us, and we found you. At SmileDirectClub, we’re all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So we’re spreading smiles and positivity all over the country.
It’s no small task. That’s why we’re looking for energetic, passionate, and confident team members who can help turn frowns into life-changing grins. Are you up for it?
Description
The Quality Engineer is responsible for reviewing and analyzing complaint data, performing root-cause investigations to establish corrective action plans and implement corrective actions, validating the processes, developing and performing test methods for product testing, and writing and updating procedures as required to ensure the quality system is compliant with regulations. Plan and execute actions to ensure the Quality System and Regulations/standards (GMPs, FDA QSR (820.20)) compliance within the organization
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We’re SmileDirectClub, and we believe everyone deserves a smile they’ll love. We also believe that you deserve a job you’ll love. Good thing you found us, and we found you. At SmileDirectClub, we’re all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So we’re spreading smiles and positivity all over the country.
It’s no small task. That’s why we’re looking for energetic, passionate, and confident team members who can help turn frowns into life-changing grins. Are you up for it?
SmileDirectClub is hiring a Senior Python Developer to help create the technology platform for an innovative B2C startup. We're looking for bright, ambitious, and highly capable people that are able to thrive in a fast paced dynamic environment while working with advanced technologies.
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SmileDirectClub is seeking a Senior Software Engineer to join a fast-paced dynamic engineering team working on building a system to modernize and automate high volume processes using a suite of domain-driven microservices. Knowledge of C++, Python, Java, Scala, or C# will allow you to create applications and services that cater to every facet of the SmileDirectClub business. In joining SmileDirectClub, you will be part of a team that values high performance, open communication, and collaboration!
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The Setup Team Captain II will be not only in charge of providing support, answering technical questions and providing the Quality and Productivity of the team leads, trainers and techs, but also, will oversee the coaching sessions and being a link between subordinates and upper management to look for improvement based on the business needs.
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This position needs to have the skills to deliver exceptional customer service through phone, chat & email.
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SmileDirectClub is changing the world of Orthodontics. We feel everyone deserves a beautiful smile, so we made it affordable! Join a team that is redefining an industry and making a difference in people's lives. We strive to deliver an extraordinary customer experience. As one of our Orthodontic Consultants, you will help us continue to make that goal a reality.
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We're SmileDirectClub, and we believe everyone deserves a smile they'll love. We also believe that you deserve a job you'll love. Good thing you found us, and we found you. At SmileDirectClub, we're all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So we're spreading smiles and positivity all over the country. It's no small task. That's why we're looking for energetic, passionate, and confident team members who can help turn frowns into life-changing grins. Are you up for it? We are looking for Dental Team Members to communicate as a liaison between our licensed dental professionals, various areas of the organization, and our customers.
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Customer Care Specialist Description This position needs to have the skills to deliver exceptional customer service through phone, chat & email. Main responsibilities will include but are not limited to: Deliver exceptional customer service through phone, chat & email. Work with both inbound and outbound customer calls in a fun and team-oriented environment. Provide a positive and supportive experience for every costumer you speak with when answering questions about their treatment. Contact costumers to remind them to continue with the treatment process (next aligner). Requirements 1 to 2 years of customer service experience required. English proficiency B2+ C1 (Written and Speaking) required. Great computer and typing skills (30 WPM) required. Soft Skills Adaptability. Attention to detail. Team player. Time management skills. Stress management.
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SmileDirectClub is changing the world of Orthodontics. We feel everyone deserves a beautiful smile, so we made it affordable! Join a team that is redefining an industry and making a difference in people's lives. We strive to deliver an extraordinary customer experience and as an Orthodontic Setup Designer you will deliver our customers incredible service.
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REVENUE CYCLE MANAGEMENT AGENT Description As part of the Revenue Cycle Management team you will focus in helping the customer verify any adult orthodontic coverage they may have and assisting them in the submission of their un-assigned claim for reimbursement that will be made directly to the customer. Main responsibilities are not limited to: Accurate data entry of all patient information. Review documents and Fill in the necessary paper work, in order to summit to customers. Upload documents and customers submissions in smile check. Answer customers inquiries via email and / or phone calls. Special Projects and other duties as needed. Requirements A year of experience in data entry. English proficiency B2+ C1 (Written and Speaking). Excellent communication skills. Analytical skills. Attention to detail. Multitask. Great attitude and willingness to help others. Team player. Problem solving skills. Work under pressure. Proficient in MS Office
